Frequently Asked Questions

Find answers to commonly asked questions here.

Transportation

Most people should drive themselves to and from TRI or arrange for their own transportation. For people with no means of transportation, TRI will discuss options with you. There is lots of parking space.

Personal Items

You should leave your personal items in your car if you drive yourself. If you did not drive yourself, you can bring in a purse, small bag, or back pack. You can bring your phone into the building, but it must be on silent or airplane mode during groups. There is no texting or looking at your phone during groups.

Health and Security Screening

Each day upon arrival, you will be asked about COVID symptoms or contacts and your temperature will be taken by a non-contact thermometer. Also, you will be screened with a wand to check for metal. The TRI face mask policy will vary depending on state and local mandates and the level of the pandemic.

Daily Schedule

The schedule is Monday-Friday 9:00-2:30. Groups are at 9:00-10:00, 10:15-11:15, 12:15-1:15, and 1:30-2:30.

Lunch is on your own from 11:15-12:15, and there is a 15-minute break between groups. There are many places to eat within 5 miles of TRI.

TRI is considering adding a virtual PHP by Zoom and also possibly a late afternoon-evening group.

Groups are limited to 8 people per group, with occasional exceptions where there may be 9 or 10 participants. This is true for both in-person and Zoom groups.

You have to be enrolled in either the in-person or the virtual group.

Individual Therapy

TRI provides one individual therapy session per week. This will happen either during one of the groups or after the last group of the day.

Location

700 Market Street #105
Cedar Park, TX 78613

The nearest large intersection is 1431 and Parmer Lane. Market Street runs in between HEB and Home Depot. TRI is on the corner of Market Street and Colonial Parkway.

Insurance

TRI is in-network with a number of different insurance companies, including BCBS, Optum/United Healthcare, Aetna, Magellan with Cigna, Tricare, and Medicare (pending). TRI is often able to make out-of-network or single case agreements with different insurance companies.

You will be responsible for your copay. The amount will vary depending on the insurance policy. TRI cannot waive the copay. You can also pay cash. Please contact us about self pay options.

TRI does not offer free treatment or scholarships.

We do also accept CareCredit. To apply, please scan the QR Code below or visit carecredit.com/go/676THP.

Care Credit

Trauma Therapy Treatment Books

For these and other titles, please visit the official Manitou Communications book store at www.manitoucommunications.com.

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